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ONETOUCH DIRECT UNIVERSITY

TAKE YOUR CAREER TO THE NEXT LEVEL

BEGIN WITH INTRODUCTION VIDEO BELOW

OTD University

Structured Career Paths for OTD Team Members

 

OTD University is an ultramodern educational environment where you can participate in virtual, and classroom training classes to earn certificates of completion towards career advancement and life skills.  OTD University will be used during the on boarding of new management personnel, advancement training and continuous training to ensure consistent methodical training on OTD programs, policies and procedures.

How does this program work?

If you are interested in taking any of the courses listed on our website, see your manager so that he/she can arrange the approval for you to take the courses.  Once the course is satisfactorily completed, you will receive a certificate of completion.  Each time you take and pass a course you will be awarded OTD points. These points can be redeemed for merchandise and other OTD perks.

What does this mean for me?

If you are currently on the phones, OTD University will provide a clear path towards management positions by outlining the required courses that must be completed in order for you to apply for open management positions.

What if I am in a management/QA/WFM or training role but want to be promoted?

OTD University will also provide a clear path towards promotion by outlining the required courses that must be completed in order for you to apply for open positions.

Will OTD University offer training that does not apply to OTD career advancement?

Yes, OTD University will have courses that employees can participate in:

  • Computer Programming
  • Microsoft Excel
  • Anger Management
  • Assertiveness and Self Confidence
  • Entrepreneurship
  • Event planning
  • Goal Setting
  • Increasing Your Happiness
  • Time Management

Ready to get started?

Apply now!

    Name (required)

    Your Email (required)

    Your Phone # (required)

    Select your desired career track:

    Supervisor in TrainingSupervisor - Level 1Supervisor - Level 2Supervisor - Level 3Operations Manager in TrainingOperations Manager - Level 1Operations Manager - Level 2Operations Manager - Level 3Quality AssuranceWFMRecruiterDirector in Training

    OneTouch Direct University Career Path Outlines

    Supervisor

    Supervisor in Training

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Assertiveness And Self-Confidence
    3. Attention Management Course Outline
    4. Body Language Basics Course Outline
    5. Business Acumen Course Outline
    6. Business Ethics Course Outline
    7. Business Etiquette Course Outline
    8. Business Writing Course Outline
    9. Call Center Training Course Outline
    10. Civility In The Workplace Course Outline
    11. Coaching And Mentoring Course Outline
    12. Communication Strategies Course Outline
    13. Conflict Resolution Course Outline
    14. Creative Problem Solving Course Outline
    15. Critical Thinking Course Outline
    16. Customer Service Course Outline
    17. Delivering Constructive Criticism Course Outline
    18. Developing Corporate Behavior Course Outline
    19. Developing Creativity Course Outline
    20. Employee Motivation Course Outline
    21. Employee Recognition Course Outline
    22. Entrepreneurship Course Outline
    23. Goal Setting and Getting Things Done Course Outline
    24. Handling a Difficult Customer Course Outline
    25. Health and Wellness at Work Course Outline
    26. Improving Mindfulness Course Outline
    27. Improving Self-Awareness Course Outline-
    28. Increasing Your Happiness Course Outline
    29. Interpersonal Skills Course Outline
    30. Leadership And Influence Course Outline
    31. Managing Workplace Anxiety Course Outline
    32. Motivating Your Sales Team Course Outline
    33. Networking Within the Company Course Outline
    34. Performance Management Course Outline
    35. Personal Productivity Course Outline
    36. Project Management Course Outline
    37. Risk Assessment and Management Course Outline
    38. Sales Fundamentals Course Outline
    39. Stress Management Course Outline
    40. Supervising Others Course Outline
    41. Talent Management Course Outline
    42. Team Building For Managers Course Outline
    43. Teamwork And Team Building Course Outline
    44. Telephone Etiquette Course Outline
    45. Time Management Course Outline
    46. Virtual Team Building And Management Course Outline
    47. Women in Leadership Course Outline
    48. Work-Life Balance Course Outline
    49. Workplace Harassment Course Outline
    50. Workplace Violence Course Outline

    Level 1 Supervisor

     

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Anger Management Course Outline
    3. Business Etiquette Course Outline
    4. Coaching And Mentoring Course Outline
    5. Communication Strategies Course Outline
    6. Conflict Resolution Course Outline
    7. Critical Thinking Course Outline
    8. Customer Service Course Outline
    9. Delivering Constructive Criticism Course Outline
    10. Developing Creativity Course Outline
    11. Emotional Intelligence Course Outline
    12. Employee Recognition Course Outline
    13. Entrepreneurship Course Outline
    14. Goal Setting and Getting Things Done Course Outline
    15. Handling a Difficult Customer Course Outline
    16. Health and Wellness at Work Course Outline
    17. Improving Mindfulness Course Outline
    18. Increasing Your Happiness Course Outline
    19. Interpersonal Skills Course Outline
    20. Knowledge Management Course Outline
    21. Managing Workplace Anxiety Course Outline
    22. Meeting Management Course Outline
    23. Motivating Your Sales Team Course Outline
    24. Performance Management Course Outline
    25. Sales Fundamentals Course Outline
    26. Stress Management Course Outline
    27. Supervising Others Course Outline
    28. Telephone Etiquette Course Outline
    29. Time Management Course Outline
    30. Work-Life Balance Course Outline
    31. Workplace Harassment Course Outline
    32. Workplace Violence Course Outline

    Level 2 Supervisor

     

    Apply Now

     

    1. Business Acumen Course Outline
    2. Business Etiquette Course Outline
    3. Change Management Course Outline
    4. Coaching And Mentoring Course Outline
    5. Communication Strategies Course Outline
    6. Conflict Resolution Course Outline
    7. Creative Problem Solving Course Outline
    8. Delivering Constructive Criticism Course Outline
    9. Developing Creativity Course Outline
    10. Employee Recognition Course Outline
    11. Entrepreneurship Course Outline
    12. Goal Setting and Getting Things Done Course Outline
    13. Health and Wellness at Work Course Outline
    14. Increasing Your Happiness Course Outline
    15. Interpersonal Skills Course Outline
    16. Leadership And Influence Course Outline
    17. Managing Workplace Anxiety Course Outline
    18. Organizational Skills Course Outline
    19. Stress Management Course Outline
    20. Team Building For Managers Course Outline
    21. Time Management Course Outline
    22. Work-Life Balance Course Outline

    Level 3 Supervisor

     

    Apply Now

     

    1. Assertiveness And Self-Confidence
    2. Business Etiquette Course Outline
    3. Business Succession Planning Course Outline
    4. Coaching And Mentoring Course Outline
    5. Communication Strategies Course Outline
    6. Conflict Resolution Course Outline
    7. Creative Problem Solving Course Outline
    8. Critical Thinking Course Outline
    9. Delivering Constructive Criticism Course Outline
    10. Developing Corporate Behavior Course Outline
    11. Developing Creativity Course Outline
    12. Emotional Intelligence Course Outline
    13. Employee Motivation Course Outline
    14. Employee Recognition Course Outline
    15. Entrepreneurship Course Outline
    16. Health and Wellness at Work Course Outline
    17. Improving Self-Awareness Course Outline-
    18. Increasing Your Happiness Course Outline
    19. Interpersonal Skills Course Outline
    20. Leadership And Influence Course Outline
    21. Managing Workplace Anxiety Course Outline
    22. Measuring Results From Training Course Outline
    23. Motivating Your Sales Team Course Outline
    24. Office Politics For Managers Course Outline
    25. Overcoming Sales Objections Course Outline
    26. Sales Fundamentals Course Outline
    27. Stress Management Course Outline
    28. Teamwork And Team Building Course Outline
    29. Time Management Course Outline
    30. Work-Life Balance Course Outline

    Operations Manager

    Operations Manager in Training

     

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Anger Management Course Outline
    3. Attention Management Course Outline
    4. Being A Likeable Boss Course Outline
    5. Body Language Basics Course Outline
    6. Budgets And Financial Reports Course Outline
    7. Business Ethics Course Outline
    8. Business Etiquette Course Outline
    9. Call Center Training Course Outline
    10. Change Management Course Outline
    11. Coaching And Mentoring Course Outline
    12. Communication Strategies Course Outline
    13. Conflict Resolution Course Outline
    14. Critical Thinking Course Outline
    15. Delivering Constructive Criticism Course Outline
    16. Developing a Lunch and Learn Course Outline
    17. Developing Creativity Course Outline
    18. Developing New Managers Course Outline
    19. Employee Recognition Course Outline
    20. Entrepreneurship Course Outline
    21. Facilitation Skills Course Outline
    22. Health and Wellness at Work Course Outline
    23. Improving Mindfulness Course Outline
    24. Improving Self-Awareness Course Outline-
    25. Increasing Your Happiness Course Outline
    26. Interpersonal Skills Course Outline
    27. Manager Management Course Outline
    28. Managing Workplace Anxiety Course Outline
    29. Meeting Management Course Outline
    30. Motivating Your Sales Team Course Outline
    31. Performance Management Course Outline
    32. Public Speaking Course Outline
    33. Stress Management Course Outline
    34. Time Management Course Outline
    35. Virtual Team Building And Management Course Outline
    36. Work-Life Balance Course Outline
    37. Workplace Diversity Course Outline

    Level 1 Operations Manager

     

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Budgets And Financial Reports Course Outline
    3. Business Etiquette Course Outline
    4. Civility In The Workplace Course Outline
    5. Coaching And Mentoring Course Outline
    6. Communication Strategies Course Outline
    7. Conflict Resolution Course Outline
    8. Critical Thinking Course Outline
    9. Delivering Constructive Criticism Course Outline
    10. Developing a Lunch and Learn Course Outline
    11. Developing Corporate Behavior Course Outline
    12. Developing Creativity Course Outline
    13. Developing New Managers Course Outline
    14. Employee Recognition Course Outline
    15. Entrepreneurship Course Outline
    16. Event Planning Course Outline
    17. Health and Wellness at Work Course Outline
    18. Improving Mindfulness Course Outline
    19. Increasing Your Happiness Course Outline
    20. Interpersonal Skills Course Outline
    21. Knowledge Management Course Outline
    22. Lean Process And Six Sigma Course Outline
    23. Manager Management Course Outline
    24. Managing Workplace Anxiety Course Outline
    25. Measuring Results From Training Course Outline
    26. Meeting Management Course Outline
    27. Middle Manager Course Outline
    28. Negotiation Skills Course Outline
    29. Personal Productivity Course Outline
    30. Presentation Skills Course Outline
    31. Public Speaking Course Outline
    32. Stress Management Course Outline
    33. Team Building For Managers Course Outline
    34. Time Management Course Outline
    35. Work-Life Balance Course Outline

    Level 2 Operations Manager

     

    Apply Now

     

    1. Administrative Office Procedures Course Outline
    2. Anger Management Course Outline
    3. Assertiveness And Self-Confidence
    4. Business Ethics Course Outline
    5. Business Etiquette Course Outline
    6. Business Succession Planning Course Outline
    7. Coaching And Mentoring Course Outline
    8. Communication Strategies Course Outline
    9. Conflict Resolution Course Outline
    10. Creative Problem Solving Course Outline
    11. Customer Service Course Outline
    12. Delivering Constructive Criticism Course Outline
    13. Developing a Lunch and Learn Course Outline
    14. Developing Creativity Course Outline
    15. Developing New Managers Course Outline
    16. Emotional Intelligence Course Outline
    17. Employee Recognition Course Outline
    18. Entrepreneurship Course Outline
    19. Event Planning Course Outline
    20. Health and Wellness at Work Course Outline
    21. Increasing Your Happiness Course Outline
    22. Interpersonal Skills Course Outline
    23. Knowledge Management Course Outline
    24. Leadership And Influence Course Outline
    25. Lean Process And Six Sigma Course Outline
    26. Manager Management Course Outline
    27. Managing Workplace Anxiety Course Outline
    28. Measuring Results From Training Course Outline
    29. Middle Manager Course Outline
    30. Motivating Your Sales Team Course Outline
    31. Organizational Skills Course Outline
    32. Project Management Course Outline
    33. Public Speaking Course Outline
    34. Social Media In The Workplace Course Outline
    35. Stress Management Course Outline
    36. Talent Management Course Outline
    37. Time Management Course Outline
    38. Train
    39. Work-Life Balance Course Outline
    40. Workplace Harassment Course Outline

    Level 3 Operations Manager

     

    Apply Now

     

    1. Attention Management Course Outline
    2. Being A Likeable Boss Course Outline
    3. Budgets And Financial Reports Course Outline
    4. Business Etiquette Course Outline
    5. Business Succession Planning Course Outline
    6. Coaching And Mentoring Course Outline
    7. Communication Strategies Course Outline
    8. Conflict Resolution Course Outline
    9. Creating a Great Webinar Course Outline
    10. Customer Service Course Outline
    11. Delivering Constructive Criticism Course Outline
    12. Developing a Lunch and Learn Course Outline
    13. Developing Creativity Course Outline
    14. Developing New Managers Course Outline
    15. Employee Recognition Course Outline
    16. Entrepreneurship Course Outline
    17. Health and Wellness at Work Course Outline
    18. Human Resource Management Course Outline
    19. Increasing Your Happiness Course Outline
    20. Interpersonal Skills Course Outline
    21. Leadership And Influence Course Outline
    22. Lean Process And Six Sigma Course Outline
    23. Manager Management Course Outline
    24. Managing Workplace Anxiety Course Outline
    25. Meeting Management Course Outline
    26. Middle Manager Course Outline
    27. Office Politics For Managers Course Outline
    28. Public Speaking Course Outline
    29. Risk Assessment and Management Course Outline
    30. Social Learning Course Outline
    31. Stress Management Course Outline
    32. Time Management Course Outline
    33. Virtual Team Building And Management Course Outline
    34. Work-Life Balance Course Outline

    QA

    Quality Assurance Manager (QA)

     

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Appreciative Inquiry Course Outline
    3. Assertiveness And Self-Confidence
    4. Attention Management Course Outline
    5. Business Ethics Course Outline
    6. Business Etiquette Course Outline
    7. Business Writing Course Outline
    8. Change Management Course Outline
    9. Civility In The Workplace Course Outline
    10. Coaching And Mentoring Course Outline
    11. Communication Strategies Course Outline
    12. Conflict Resolution Course Outline
    13. Critical Thinking Course Outline
    14. Customer Service Course Outline
    15. Delivering Constructive Criticism Course Outline
    16. Developing Corporate Behavior Course Outline
    17. Developing Creativity Course Outline
    18. Employee Motivation Course Outline
    19. Entrepreneurship Course Outline
    20. Goal Setting and Getting Things Done Course Outline
    21. Handling a Difficult Customer Course Outline
    22. Health and Wellness at Work Course Outline
    23. Improving Mindfulness Course Outline
    24. Improving Self-Awareness Course Outline
    25. Increasing Your Happiness Course Outline
    26. Interpersonal Skills Course Outline
    27. Knowledge Management Course Outline
    28. Managing Workplace Anxiety Course Outline
    29. Motivating Your Sales Team Course Outline
    30. Networking Within the Company Course Outline
    31. Personal Productivity Course Outline
    32. Project Management Course Outline
    33. Risk Assessment and Management Course Outline
    34. Sales Fundamentals Course Outline
    35. Stress Management Course Outline
    36. Telephone Etiquette Course Outline
    37. Time Management Course Outline
    38. Work-Life Balance Course Outline
    39. Workplace Harassment Course Outline
    40. Workplace Violence Course Outline

    Recruiter

    Recruiter

    Apply Now

     

    1. 10 Soft Skills You Need
    2. Administrative Office Procedures Course Outline
    3. Administrative Support Course Outline
    4. Assertiveness And Self-Confidence
    5. Attention Management Course Outline
    6. Body Language Basics Course Outline
    7. Business Ethics Course Outline
    8. Business Etiquette Course Outline
    9. Business Writing Course Outline
    10. Change Management Course Outline
    11. Civility In The Workplace Course Outline
    12. Communication Strategies Course Outline
    13. Conflict Resolution Course Outline
    14. Critical Thinking Course Outline
    15. Customer Service Course Outline
    16. Delivering Constructive Criticism Course Outline
    17. Developing Corporate Behavior Course Outline
    18. Developing Creativity Course Outline
    19. Employee Onboarding Course Outline
    20. Employee Recruitment Course Outline
    21. Entrepreneurship Course Outline
    22. Generation Gaps Course Outline
    23. Goal Setting and Getting Things Done Course Outline
    24. Health and Wellness at Work Course Outline
    25. Hiring Strategies Course Outline
    26. Human Resource Management Course Outline
    27. Improving Mindfulness Course Outline
    28. Improving Self-Awareness Course Outline-
    29. Increasing Your Happiness Course Outline
    30. Internet Marketing Fundamentals Course Outline
    31. Interpersonal Skills Course Outline
    32. Job Search Skills Course Outline
    33. Managing Workplace Anxiety Course Outline
    34. Marketing Basics Course Outline
    35. Media And Public Relations Course Outline
    36. Millennial Onboarding Course Outline
    37. Networking Within the Company Course Outline
    38. Personal Productivity Course Outline
    39. Project Management Course Outline
    40. Public Speaking Course Outline
    41. Sales Fundamentals Course Outline
    42. Social Media In The Workplace Course Outline
    43. Stress Management Course Outline
    44. Talent Management Course Outline
    46. Teamwork And Team Building Course Outline
    47. Telephone Etiquette Course Outline
    48. Time Management Course Outline
    49. Work-Life Balance Course Outline
    50. Workplace Diversity Course Outline
    51. Workplace Harassment Course Outline
    52. Workplace Violence Course Outline

    Apply Now

    Ready to begin? Apply Now!

      Name (required)

      Your Email (required)

      Your Phone # (required)

      Select your desired career track:

      Supervisor in TrainingSupervisor - Level 1Supervisor - Level 2Supervisor - Level 3Operations Manager in TrainingOperations Manager - Level 1Operations Manager - Level 2Operations Manager - Level 3Quality AssuranceWFMRecruiterDirector in Training

      X